Restaurant Department
As, you know this past week I started at the Copper Door Restaurant, which is the front the house. While, my state at the front of the house, I learned the following: payroll tracking, tips allotted, end-of-day credit card batch record keeping, use the point of sale computer system, and set up the dining room for lunch and dinner. In addition, I helped servers to promote lunch and dinner through chalkboards and event post. So far, each department is different from each other, even though they are part of the same hotel. I mean that each manager of each department may suggest changes and any implement to the hotel, but the owner of the hotel is the one who takes the final decision in any change to be implementing. Work at this hotel may be very different from other hotels in the hospitality industry because this hotel has an owner, while other may be a corporation. So far, I believe that I prefer to be at front desk and administration department, but I am not sure either because I still have two more departments to go.
As, you know this past week I started at the Copper Door Restaurant, which is the front the house. While, my state at the front of the house, I learned the following: payroll tracking, tips allotted, end-of-day credit card batch record keeping, use the point of sale computer system, and set up the dining room for lunch and dinner. In addition, I helped servers to promote lunch and dinner through chalkboards and event post. So far, each department is different from each other, even though they are part of the same hotel. I mean that each manager of each department may suggest changes and any implement to the hotel, but the owner of the hotel is the one who takes the final decision in any change to be implementing. Work at this hotel may be very different from other hotels in the hospitality industry because this hotel has an owner, while other may be a corporation. So far, I believe that I prefer to be at front desk and administration department, but I am not sure either because I still have two more departments to go.
Sounds like you have learned a lot so far! I cant wait to here more about your experiences in the restaurant! I work at the W hotel and it it too has an owner who makes a lot of final decisions but it is also a franchise so Sean the owner and the managers have to be sensitive to what the corporate brand accepts and expects as part of the hotel name.
ReplyDeleteI have never worked at a restaurant at a hotel. It seems very different. Does the Hotel San Carlos have a high capture rate? I bet there is a good lunch crowd and it is not as busy at night because downtown is dead after 6. Looking forward to hearing about your adventures at the hotel.
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