Restaurant Department

Restaurant Department

As, you know this past week I started at the Copper Door Restaurant, which is the front the house. While, my state at the front of the house, I learned the following: payroll tracking, tips allotted, end-of-day credit card batch record keeping, use the point of sale computer system, and set up the dining room for lunch and dinner. In addition, I helped servers to promote lunch and dinner through chalkboards and event post. So far, each department is different from each other, even though they are part of the same hotel. I mean that each manager of each department may suggest changes and any implement to the hotel, but the owner of the hotel is the one who takes the final decision in any change to be implementing. Work at this hotel may be very different from other hotels in the hospitality industry because this hotel has an owner, while other may be a corporation. So far, I believe that I prefer to be at front desk and administration department, but I am not sure either because I still have two more departments to go.

Administration Department

This past week was my last week at the administration department, which includes human resource and accounting department. During my internship at these departments, I had a chance to learn different things. For example, at the accounting department, I learned the following, using Peachtree program: process payroll, enter bills, pay bills, and check deposit accounts. In addition, bank deposit and filling. The week was busy, but I prefer that because it kept me active. Actually, on Thursday I helped Nuria to organize and clean the office. In addition, this week I met again the owner of the hotel, and I helped him to make multiple copies of some documents that he needed. Tomorrow, I will move to different department, which is the restaurant. However, I still not know what will be my duties at this department.

Administration Department

Hello! Everybody
Last week I had begun my internship at the administration department. As you know, I will be in this department for two weeks. The week was busy, but it was okay. I worked with Nuria Sawyer who is the human resource and counter of the hotel. She works at two departments, so she was very busy, but she was nice with me. During this week, I helped her to file in an alphabetic order different bills from the vendors. I learned how to entry the bills payment to the computer. She showed me how to use Peach Tree program to entry records from different files and make checks. I observed how Nuria’s work is. She takes care of any concerns that the employees of the hotel may have. In addition, during the week I had the opportunity to meet the owner of the hotel and his sons. They are kind people; they gave me a welcome to the hotel.

Housekeeping Department

First, I want to let you know that I was sick for the last two weeks, but here I am ready to learn more about the hotel industry. Unfortunate, I could not finish two weeks at the housekeeping department because the doctor said that I needed absolute rest. I thankful to the Hotel San Carlos and the manager of the housekeeping department for let me rest at home. However, I will return for a week to this department after I done with the other three departments that are left. Well, last week I feel better thank to God, so I returned to the housekeeping department for a week. I had the opportunity to know that the housekeeping department’s work is hard. On the other hand, it is great to see that they work in team, and their relationship at work it is amazing. In addition, I learned that I cannot justice people as the way they look; I should wait until I know them better before I say anything. All the employees at this department treated me very well. During my stay at this department, I helped do the laundry and clean the lobby. The manager of the housekeeping department said that when I return for a week at this department, she would train me to do room and how to supervise the room attended.